Player Wellbeing
Gaming on Jitbaji is meant to be fun — a way to relax, enjoy your favourite games, and maybe win something along the way. But we also know that for some people, gaming can stop being fun and start causing problems. That's why responsible gaming is built into everything we do at Jitbaji.
Our Commitment
These six principles shape how Jitbaji approaches player wellbeing — from the tools we build to the way our support team operates.
Every Jitbaji member can set their own deposit limits, loss limits, and session time limits directly from their account. These tools put you in the driver's seat — you decide how much time and money you spend on the platform, and Jitbaji enforces those boundaries automatically.
It's easy to lose track of time when you're in the middle of a game. Jitbaji's session time reminders send you a notification after a set period of continuous play, giving you a gentle nudge to take a break, check in with yourself, and decide whether to keep playing or step away.
If you feel you need a longer break from gaming, Jitbaji's self-exclusion tool lets you block access to your account for a set period — or permanently. Once self-exclusion is activated, it cannot be reversed until the chosen period has passed. This is a serious tool for serious situations.
Jitbaji does not allow anyone under the age of 18 to register or play. We verify the age of every member during registration and may request additional documentation at any time. If a minor is found to have accessed the platform, their account will be closed immediately and all funds returned.
Jitbaji's support team is available around the clock, every day of the year. If you're worried about your gaming habits, or if you just want to talk through your options, our team is here to listen and help — without judgement. Reach us any time at [email protected].
Jitbaji's reality check feature shows you a summary of your gaming activity — how long you've been playing, how much you've deposited, and your net result for the session. Seeing the real numbers helps you make informed decisions about whether to continue or call it a day.
The Basics
Responsible gaming means playing in a way that stays fun, stays affordable, and stays within your control. It means treating gaming as entertainment — not as a way to make money, not as a way to escape problems, and not as something you feel compelled to do even when you don't want to.
At Jitbaji, we believe that the vast majority of our members play responsibly and enjoy the platform exactly as it's intended. But we also know that gambling can become a problem for some people, and we take that seriously. Responsible gaming at Jitbaji isn't just a page on the website — it's a set of real tools, real policies, and real people who are here to help.
The golden rule of responsible gaming on Jitbaji is simple: only ever play with money you can afford to lose. Gaming outcomes are random — there is no strategy that guarantees a win, and no amount of experience that changes the odds. Every session should be approached with that in mind.
Take Control
Jitbaji gives every member access to a full suite of responsible gaming tools. These are available in your account settings at any time — no need to contact support to activate them. Here's what's available and how each tool works:
Set a maximum amount you can deposit per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be lowered immediately but can only be raised after a 24-hour cooling period.
Set a cap on how much you can lose in a given period. When your loss limit is reached, your account is automatically restricted from further gameplay until the period ends. A useful safety net for anyone who wants a hard stop.
Decide in advance how long you want to play in a single session. When your time is up, Jitbaji will notify you and give you the option to end the session. You can also set automatic logouts so the decision is made for you.
Take a break from Jitbaji for a set period — 1 week, 1 month, 6 months, 1 year, or permanently. During self-exclusion, you cannot log in, deposit, or play. This tool is designed for members who feel they need a firm boundary.
To access any of these tools, log in to your Jitbaji account and navigate to the Responsible Gaming section in your account settings. If you need help setting up any of these tools, contact our support team at [email protected] and we'll walk you through it.
Know the Signs
Problem gambling doesn't always look obvious from the outside — and it can creep up gradually. Knowing the warning signs is the first step to catching it early. Ask yourself honestly whether any of the following apply to you:
You spend more money on gaming than you originally planned, and find it hard to stick to a budget.
You chase losses — continuing to play after losing in an attempt to win back what you've lost.
Gaming is affecting your relationships, work, or daily responsibilities.
You feel anxious, irritable, or restless when you're not able to play.
You borrow money or sell belongings to fund your gaming.
You hide your gaming activity from family or friends.
You think about gaming constantly, even when you're doing other things.
You use gaming as a way to escape stress, anxiety, or personal problems.
Self-Assessment
Take a moment to honestly answer these questions. There are no right or wrong answers — this is just a tool to help you reflect on your gaming habits and whether they're still working for you.
If you answered "yes" to any of these questions, consider using Jitbaji's responsible gaming tools or speaking with our support team. You can also set deposit or session limits right now from your account settings.
Practical Advice
Most people who play on Jitbaji do so without any issues — they set a budget, enjoy the games, and move on with their day. Here are some practical habits that help keep gaming in a healthy place:
Decide how much you're comfortable spending before you open the app. Treat it like a fixed entertainment expense — once it's gone, the session is over.
It's not just about money — time matters too. Decide how long you'll play before you start, and stick to it. Use Jitbaji's session timer to help.
Chasing losses is one of the most common ways gaming stops being fun. If you've hit your budget, stop. The next session is a fresh start — not a recovery mission.
Wins are a bonus, not a guarantee. If you're playing primarily to make money, you're setting yourself up for disappointment. Enjoy the games for what they are — entertainment.
Step away from the screen regularly. Grab a drink, stretch, check in with family. Gaming should fit around your life — not the other way around.
Jitbaji's responsible gaming tools are there for a reason. Don't wait until there's a problem to use them — setting limits from the start is a smart habit, not a sign of weakness.
Common Questions
You need to be logged in to access these tools. If you don't have an account, register here.
Our support team is available 24/7. If you're struggling with your gaming habits or just want to talk through your options, we're here — no judgement, no pressure.